Business CentralE-CommerceReal-time Sync

Microsoft Dynamics 365 Business Central Integration

Seamless connection between Microsoft Dynamics 365 Business Central and your online shop: Product master data, real-time inventory management, price lists, and automatic order import. The Microsoft Dynamics Connector for efficient e-commerce processes.

100%Automated
Real-timeInventory Sync
B2B/B2CPrice Logic
Fundamentals

What is Microsoft Dynamics 365 Business Central?

The modern ERP solution for medium-sized businesses - Successor to Navision

From Navision to Business Central

Microsoft Dynamics 365 Business Central is the cloud evolution of the proven ERP system Microsoft Dynamics NAV (formerly Navision). It offers all functions for finance, sales, purchasing, warehouse management, and production in a modern, cloud-based environment.

With our Microsoft Dynamics expertise, we know both the on-premise variants and the cloud version and can optimally connect your existing Dynamics environment with your online shop - regardless of whether you still use NAV or have already migrated to Business Central.

Benefits of Integration

  • Unified Data Base: Product data, prices, and inventory are centrally maintained in Dynamics and automatically updated in the shop.
  • No Duplicate Entry: Orders automatically flow into the ERP as sales orders - without manual typing.
  • Real-time Capability: Inventory levels and price changes become immediately visible in the shop.
  • B2B Features: Customer-specific prices, discount groups, and credit limits are automatically taken into account.
Services

Microsoft Dynamics E-Commerce Connector

All features for a complete ERP-shop integration

Product Master Data Synchronization

Automatic synchronization of all product data between Microsoft Dynamics 365 and your online shop.

  • Item number, name, description
  • Variants and attributes
  • Category assignments
  • Images and media

Real-time Inventory Management

Live synchronization of inventory levels for always up-to-date availability displays in your online shop.

  • Real-time inventory queries
  • Multi-warehouse support
  • Reservation logic
  • Availability date

Price Lists and Customer Prices

Complete transfer of price lists, tiered prices, and individual customer conditions from Dynamics.

  • Standard price lists
  • Customer-specific prices
  • Volume tiers
  • Time-based promotional prices

Order Import and Status Feedback

Automatic transfer of orders to ERP and bidirectional status updates.

  • Automatic order import
  • Shipping status feedback
  • Tracking numbers
  • Invoice documents

Customer Creation and Maintenance

Automatic customer synchronization between shop and ERP with complete master data maintenance.

  • Automatic customer creation
  • Address synchronization
  • Credit limit verification
  • Payment terms

Fault Tolerance and Monitoring

Robust architecture with automatic error handling and comprehensive monitoring.

  • Retry mechanisms
  • Error logging
  • Notifications
  • Dashboard & Reporting
Your Benefits

Why Dynamics 365 Integration?

Efficient processes through seamless ERP-shop connection

Real-time Data

Inventory, prices, and order status are synchronized in real-time - no more outdated information in the shop.

Time Savings

No more manual data entry - orders, customers, and product data flow automatically between systems.

Error Reduction

Automated processes eliminate typos and ensure consistent data across all systems.

B2B Features

Customer-specific prices, discount groups, and individual conditions directly available from Dynamics in the shop.

Microsoft Ecosystem

Seamless integration into the Microsoft world with Azure, Power Platform, and Microsoft 365.

Future-proof

Microsoft continuously invests in Business Central - regular updates and new features included.

Technology

Technical Details

Modern APIs and proven integration patterns

Business Central API

Using the official REST APIs from Microsoft Dynamics 365 Business Central for reliable communication.

  • OData v4 endpoints
  • Custom APIs for special cases
  • Webhooks for events
  • Batch operations

OAuth 2.0 & Azure AD

Secure authentication via Azure Active Directory with automatic token management.

  • Azure AD Integration
  • Service Principal
  • Automatic token refresh
  • Multi-tenant support

Shop-Connector

Native plugins and extensions for all common e-commerce platforms.

  • Shopware, WooCommerce, Magento
  • Admin configuration
  • CLI commands
  • Scheduled tasks

Message Queue

Asynchronous processing via message queues for high performance and reliability.

  • RabbitMQ / Redis
  • Retry mechanisms
  • Dead letter queues
  • Prioritization
FAQ

Frequently Asked Questions

Answers to the most important questions about Dynamics 365 integration

Microsoft Dynamics 365 Business Central is the successor to Microsoft Dynamics NAV (Navision). It is a cloud-based ERP system for small and medium-sized businesses. Business Central offers modern APIs, better cloud integration, and regular updates. Existing Navision installations can be migrated - we support both systems.

Our integration synchronizes product master data (name, description, attributes), prices and price lists, inventory levels in real-time, customer conditions, orders from the shop to ERP, shipping status and tracking information, as well as customer master data. The scope can be individually configured.

When inventory changes in Dynamics 365 Business Central, an event is automatically triggered that transfers the new stock levels to the online shop. Alternatively, synchronization occurs at configurable intervals (e.g., every 5 minutes). This ensures your inventory levels in the shop are always up-to-date and overselling is avoided.

Yes, our integration supports the complete transfer of customer-specific prices, tiered pricing, discount groups, and special conditions from Dynamics 365. B2B customers automatically see their individual prices in the shop after logging in.

Orders are automatically created as sales orders in Dynamics 365 Business Central. Customer data, items, prices, discounts, and shipping options are transferred. The order status is synchronized bidirectionally, so customers can see the current processing status in the shop.

The costs depend on the scope of the integration. A basic integration with product and inventory synchronization is often implemented within a few days. More complex requirements such as customer-specific prices, multi-level approval processes, or special mapping logic require more development effort. We will provide you with an individual quote.