AI Ticket System 2026: Customer Service Automation
Backend ticket pipeline with AI: classification, RAG answer suggestions, sentiment escalation. Architecture, KPIs and GDPR-compliant rollout.
Blog
Insights on e-commerce, web development and digital solutions
Cross-Border VAT for Online Shops: OSS, IOSS and ViDA 2026
170,000 merchants use OSS, EUR 26 bn VAT volume in 2024 - master EU cross-border VAT, BZSt procedures and the ViDA roadmap to 2030.
Open Banking & A2A: Pay-by-Bank for Online Shops 2026
Open banking turns pay-by-bank into a serious checkout alternative: +20% conversion, 30-70% cheaper than cards. What shops need to know about PSD3, auth flows and reconciliation in 2026.
Adaptive Image Loading: AVIF, Lazy & Responsive 2026
AVIF saves up to 50 % bytes versus JPEG. But without picture, fetchpriority and clean lazy loading you waste LCP seconds. Build a real adaptive image pipeline.
PEPPOL eInvoicing for B2B shops in Germany 2026
With 3.6 million participants in 116 countries, PEPPOL has become the European backbone of B2B eInvoicing — what German shop operators should know about the 4-corner architecture, BIS 3.0 and KoSIT.
DSA 2026: Platform Obligations for Marketplaces and Shops
Digital Services Act for online marketplaces and shops: KYBC, notice-and-action, Statement of Reasons, fines up to 6 percent and BNetzA supervision in detail.
WooCommerce to Shopware 6 Migration: 2026 Guide
Migrate from WooCommerce to Shopware 6: data model mapping, plugin replacement, 301 redirects for SEO and a 5-phase roadmap. Complete migration guide.
Server-Side Tracking on Your Own Infrastructure 2026
How to run server-side tracking on your own infrastructure - with Docker, your own subdomain, GTM Server-Side or Matomo. GDPR-compliant and ITP-resistant.
Lighthouse 100/100/100/100: Full Scores for Shopware 2026
How Shopware stores move from a 67/100 median to Lighthouse 100 in all four categories — performance, a11y, best practices and SEO with thresholds, levers and a 7-phase roadmap.