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In plain words: what is this page about?

Here you find our articles about online shops, websites and web tech. We explain new rules, tools and good ways of working. You can filter the articles by topic. At the top of an article you find a short version in plain words. Ask us if something is still not clear.

21 min read

Take-back symbol in online shops: ElektroG duty since July

Since 1 July 2026, retailers obliged to take back old appliances no longer have a transition period. Which symbol the ElektroG requires in online shops, where it belongs, what remains open for smaller shops and how symbol, take-back information and collection are generated from product data in Shopware.

17 min read

Data Processing Agreements: How to Audit Your Vendors

The data processing agreement is signed, and in many shops that is where processor management ends. Which control duties Article 28 GDPR creates, why sub-processors belong in the picture and which records hold up when a supervisory authority asks.

19 min read

Accessibility statement in the shop: the mandatory entries

Public-sector templates do not fit: for shops the mandatory entries are called information on accessibility and sit in Annex 3 BFSG. What belongs in it, where the page sits and which two routes are open to consumers.

17 min read

Data Act: No Switching Charges for Changing Cloud Provider from 2027

Chapter VI of the Data Act governs provider switching: deadlines since September 2025, no switching charges from January 2027. What shop operators should check in the contract.

15 min read

Deletion concepts in shops: implementing retention periods

The GDPR names no periods, German commercial and tax law does. How ten, eight, six, five and three years become workable deletion classes – with period start, restriction flag and a deletion run that writes a log.

13 min read

Age Verification in Your Shop: Implementing Youth Protection

Youth protection does not end with a checkbox in the checkout. This article shows how range classification, checkpoint timing, handover control and documentation work together in an online shop.

12 min read

Sovereign Cloud: Data Sovereignty for Online Shops 2026

Data residency is not data sovereignty: why the US CLOUD Act reaches EU-hosted data, what the EU Cloud Sovereignty Framework with eight objectives and five SEAL levels requires, and how to run your shop's customer, order and payment data sovereignly.

11 min read

New Product Liability 2026: Software and Updates

For products placed on the market after 9 December 2026, software, plugins and security updates count as a product for the first time – with no-fault liability, an eased burden of proof and no liability cap. This guide shows how shop operators and developers can secure their update and documentation duties now.

12 min read

Packaging Register 2026: LUCID Obligation for Shops

Registration, system participation, data reporting, completeness declaration: the four LUCID duties – and what changes with the VerpackDG on 12 Aug 2026.