Insights on e-commerce, web development and digital solutions
Here you find our articles about online shops, websites and web tech. We explain new rules, tools and good ways of working. You can filter the articles by topic. At the top of an article you find a short version in plain words. Ask us if something is still not clear.
In 2024, e-commerce, meaning orders via website, app, marketplace or EDI, accounted for only 25.52 percent of the revenue of German wholesalers with at least ten employees (Eurostat). This guide shows how AI reads orders from email, PDF and scans, matches them against customer and item master data, checks them with fixed rules and creates them in the ERP as orders awaiting approval.
The shipping software market grows from $14.26 billion to $22.23 billion by 2030. How online stores integrate carrier APIs, automate shipping processes and replace manual label work.
Without EDI, 60 percent of B2B transactions are affected by data anomalies (Commport). How B2B merchants use EDIFACT, X12 and API hybrid to automate order processes and shorten the order cycle.
Traditional product photography ties up studio, staff and post-production. AI image APIs generate an image from just a few cents – this guide covers workflow, quality standards and labeling duties.
Between inbox and reply sits more than a language model: classification, retrieval, escalation. This article shows the pipeline behind the scenes and the metrics it has to answer to.
Automated emails are triggered by behavior and therefore hit the right moment. Which flows pay off first, how they interlock and which legal requirements come with them.
The Shopware Flow Builder is a powerful tool for e-commerce automation without coding knowledge.
A chatbot follows a script, an agent acts: it reads data, decides and triggers processes. This article shows where autonomous agents already carry weight in a shop and where oversight stays essential.
An assistant that answers order status, returns and availability on its own takes real load off support. Where the handover to a human belongs and what disclosure rules require.
Larger targets, terms explained, input help, clear focus, no time limits
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