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In plain words: what is this page about?

Here you find our articles about online shops, websites and web tech. We explain new rules, tools and good ways of working. You can filter the articles by topic. At the top of an article you find a short version in plain words. Ask us if something is still not clear.

17 min read

Native ZUGFeRD in Shopware: what the standard invoice does

Since version 6.6.10.0, Shopware has generated ZUGFeRD e-invoices as a standard feature, and since 6.7.9.0 credit notes and cancellation invoices as well (Shopware). This post shows which data ends up in the XML, how the flow automates generation and where an addition is needed before the 2027 deadline: routing ID, Peppol, ERP.

18 min read

Recording phone and email orders in the Shopware admin

Orders by phone, email or from a trade fair can be created directly in the Shopware administration. This guide covers the workflow, prices and tax per customer group, payment method and team permissions – and what to consider legally with the new order confirmation option in Shopware 6.7.15.0 (Shopware release news).

16 min read

Pricing errors in online shops: what applies to wrong prices

One shifted comma and the item costs a hundredth of its price. This article explains when the contract is formed in an online shop, when rescission under Section 119 BGB holds, what the customer must be compensated for and how checks in the price import catch such errors before Black Week.

18 min read

Legal Changes 2027: Deadline Calendar for Online Shops

From e-invoicing in January to the forced labor ban in December: this deadline calendar sorts the legal changes of 2027 for online shops by key date and who is affected, names the primary source for each date and shows how the obligations translate into product data, supplier data and budget planning.

21 min read

Take-back symbol in online shops: ElektroG duty since July

Since 1 July 2026, retailers obliged to take back old appliances no longer have a transition period. Which symbol the ElektroG requires in online shops, where it belongs, what remains open for smaller shops and how symbol, take-back information and collection are generated from product data in Shopware.

17 min read

Data Processing Agreements: How to Audit Your Vendors

The data processing agreement is signed, and in many shops that is where processor management ends. Which control duties Article 28 GDPR creates, why sub-processors belong in the picture and which records hold up when a supervisory authority asks.

19 min read

Accessibility statement in the shop: the mandatory entries

Public-sector templates do not fit: for shops the mandatory entries are called information on accessibility and sit in Annex 3 BFSG. What belongs in it, where the page sits and which two routes are open to consumers.

18 min read

Geo-blocking Rules: Do Not Lock Out EU Customers

A customer from Belgium ends up in the Belgian version automatically and cannot get back. What Articles 3, 4 and 5 of Regulation (EU) 2018/302 require – and where shops break.