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In plain words: what is this page about?

Here you find our articles about online shops, websites and web tech. We explain new rules, tools and good ways of working. You can filter the articles by topic. At the top of an article you find a short version in plain words. Ask us if something is still not clear.

21 min read

Take-back symbol in online shops: ElektroG duty since July

Since 1 July 2026, retailers obliged to take back old appliances no longer have a transition period. Which symbol the ElektroG requires in online shops, where it belongs, what remains open for smaller shops and how symbol, take-back information and collection are generated from product data in Shopware.

17 min read

Data Processing Agreements: How to Audit Your Vendors

The data processing agreement is signed, and in many shops that is where processor management ends. Which control duties Article 28 GDPR creates, why sub-processors belong in the picture and which records hold up when a supervisory authority asks.

19 min read

Accessibility statement in the shop: the mandatory entries

Public-sector templates do not fit: for shops the mandatory entries are called information on accessibility and sit in Annex 3 BFSG. What belongs in it, where the page sits and which two routes are open to consumers.

18 min read

Geo-blocking Rules: Do Not Lock Out EU Customers

A customer from Belgium ends up in the Belgian version automatically and cannot get back. What Articles 3, 4 and 5 of Regulation (EU) 2018/302 require – and where shops break.

13 min read

Customer Reviews: The Authenticity Notice Under German Law

The authenticity notice for customer reviews is a duty to inform, not a duty to verify. Advertising "verified reviews", by contrast, creates an obligation. Wording, visual context and implementation in the shop.

14 min read

Energy Labels in Your Shop: Getting the Mandatory Data Right

Energy labeling asks retailers for more than an uploaded graphic: the label and the product information sheet have to appear with the product, and the efficiency class belongs in every advert that shows a price. This guide covers the dealer obligations under Regulation (EU) 2017/1369, the rules for nested display, the route via the European product database EPREL and a field model that keeps the details right in Shopware.

11 min read

New Product Liability 2026: Software and Updates

For products placed on the market after 9 December 2026, software, plugins and security updates count as a product for the first time – with no-fault liability, an eased burden of proof and no liability cap. This guide shows how shop operators and developers can secure their update and documentation duties now.

12 min read

PSD3 & PSR 2026: New EU Payment Rules for Shops

PSD3 and the new Payment Services Regulation replace PSD2 in 2026 and change the checkout directly: stricter and more accessible SCA, a wider surcharge ban, the IBAN name check and reallocated fraud liability. This guide shows what changes and how to prepare your shop.