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In plain words: what is this page about?

Here you find our articles about online shops, websites and web tech. We explain new rules, tools and good ways of working. You can filter the articles by topic. At the top of an article you find a short version in plain words. Ask us if something is still not clear.

18 min read

Legal Changes 2027: Deadline Calendar for Online Shops

From e-invoicing in January to the forced labor ban in December: this deadline calendar sorts the legal changes of 2027 for online shops by key date and who is affected, names the primary source for each date and shows how the obligations translate into product data, supplier data and budget planning.

17 min read

Requirements Specifications: Tendering a Shop Project Properly

How to build a requirements specification that produces comparable bids: priority levels, testable requirements, interfaces and acceptance criteria.

11 min read

Customer Journey Mapping: Optimize Touchpoints 2026

73% of study participants use multiple channels on their shopping journey (Harvard Business Review), and an average of 70.22% of carts are abandoned at checkout (Baymard). How to map touchpoints, remove friction, and turn maps into a measurable roadmap.