Insights on e-commerce, web development and digital solutions
Here you find our articles about online shops, websites and web tech. We explain new rules, tools and good ways of working. You can filter the articles by topic. At the top of an article you find a short version in plain words. Ask us if something is still not clear.
Under Section 357a(1) BGB, compensation is only owed for handling beyond examination and with a correct withdrawal notice. This is how an AI pre-check analyzes photos, suggests A, B or C grade and drafts justifications, while a staff member decides.
Returns eat the margin in 2026. An AI return prediction estimates the return probability per cart from size, fit and behavioral signals and intervenes before checkout – lowering return rates based on data without choking revenue.
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