Insights on e-commerce, web development and digital solutions
The authenticity notice for customer reviews is a duty to inform, not a duty to verify. Advertising "verified reviews", by contrast, creates an obligation. Wording, visual context and implementation in the shop.
From 27 September 2026 EU Directive 2024/825 (Empowering Consumers) takes effect. Online shops must transparently display repairability, software update periods, green delivery options and the harmonised warranty/durability label - with new greenwashing bans and enforcement risks.
Over 53% of environmental claims are misleading. Learn how to avoid greenwashing and communicate authentically sustainable.
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